At SG Property Management we pride ourselves in offering a high quality personal service to our clients. We understand the importance of good communication and believe that a prompt response to all enquiries is imperative.
My tenement building in the West End changed our factor to SG Property Management almost a year ago and we have been thoroughly impressed by the quality of service that they have supplied. SGPM respond to all queries promptly and professionally. It is such a relief to have a factor that is proactive and takes a genuine interest in maintaining the property. Their customer service is first-rate and any work has been carried out swiftly and to an excellent standard using quality trades people who provide value for money. SGPM are shaking up the factor business and bringing a level of professionalism that has been sorely lacking in many other factors. I only wish we had changed to SGPM years ago. I wholeheartedly recommend SGPM because they put the client at the centre of their business ethos in addition to providing a superb service that also supplies excellent value for money.
Our Development has been managed by SG Property Management since February 08 and as Chairman of the Owners Association I would like to add how delighted we are at having a factor that cares about his developments passionately and professionally. Stephen Gallagher and his team work tirelessly with all residents to ensure an excellent service is given at all times. The company ensures we are updated with all information pertaining to the development. Stephen himself is involved in assisting residents with various issues, a task I must add that takes up his own free time. SG Property Management have an excellent reputation as a factor and property management agents their service is very customer orientated. I would have no hesitation in recommending their services.
'My husband and I have been residents of Weirs Gate since 1993. In September 2008 dissatisfied residents of the 34 flats agreed to change the factor to SG Property Management Ltd., a newly formed company run by Stephen Gallagher. Apart from the financial savings, the principal advantage of the change has been the provision of a more personal service. From Day One we have been impressed by SGPM's prompt, efficient handling of various issues that have required attention, from garden matters; engagement of cleaner and tradespeople; and insurance claims which have been handled expeditiously to our satisfaction. Stephen Gallagher has been proactive in trying to improve the development with useful suggestions and advice. In short we are very pleased with the service which has been delivered.'
I am delighted with the service provided by SG Property Management. We recently changed factors and the service we now receive is far superior, SGPM have also made suggestions to improve our development and some actions are in the process of implementation. Stephen Gallagher has supported our newly formed committee and attends meetings regularly to give updates and guidance. I would have no hesitation recommending SG Property Management. If you wish to discuss this further please forward your details to SG Property Management who will pass them on.
I am very happy to confirm, that since SG Property Management Ltd. became our factor in November 2008, we have seen an immediate improvement in the standard of work and upkeep of the building. There has also been a significant improvement in communication and personal approach. I am confident that they will continue to improve the overall standard of our building which is something every flat owner wishes.